how it works

For Patients/Customers/Clients
 

Whether you need a doctor`s opinion or discuss about your health with a professional, whether you need a second opinion or advice about life style, whethter you are going for a surgery and want a confirmation for peace of mind that you are being advised correct treatment or you want to leave addictions, whether you want to reduce weight or manage diabetes: help is at hand.
 

Just register as patient or customer by clicking the button on top right hand corner of the home page. Make sure you have accepted terms and conditions by clicking the appropriate box when registering. Please try to fill as much information as possible when registering.
You will be sent an email to confirm the registration within a few minutes to confirm that email address you gave is working. There will be a confirmation link in that email to confirm your account.
Once you have confirmed your account you can start using the services.
 

On the consultant tab you will find search option to decide which specific service you want.
For example, you want to consult a doctor, you can choose that from services by choosing the category. You can also shortlist by choosing country and region from where you want the doctor consultation. You can find any specialist from any country and book your time to speak to them for consultation. We would advise that you use the specialist from your own country, as they will be most likely to know your language, however if you want opinion of experts from other countries you can do that, which will mainly be in English language.
Shortlisting can also be done by choosing your condition or disease or treatment required.
 

Once you have decided which specialist you want to consult, choose and book an appropriate time to consult them.
Make a payment for their time using paypal or credit/debit card options available.
Please provide/select the media through which you want to use the service and an id through which you want to use. If you do not want to use free media and want a phone call, you will need to ring and provide the phone call expenses.

 

You will receive an email detailing the consultant, date and time you have selected. You will also be asked to fill up a patient information form and provide full information about your question you want answered, health condition and any investigations you had done.
This is encouraged as it will save you time during consultation.
If you are not able to get your questions answered in required time, you can book another time to speak to them.
You must make sure you ae available and ready to talk on the medium of your choice at your specific time with good signal/net connection. If there is any specific problem in connecting the call due to medium problem, then you may be asked to change the medium of your selection. If the problem still persists you may be sent another time once more.

 

For Doctors/Specialists/Healthcare providers/Service providers
 

If you are able to provide and are an expert in any of services that we offer, you can register with us and start providing your services to potential customers/users.
We aim to provide the best services to our clients/patients/users.

 

Register through the website.
Just register as healthcare professional or service provider by clicking the button on top right hand corner of the home page. Make sure you have accepted terms and conditions by clicking the appropriate box when registering. Please try to fill as much information as possible when registering.
You will be sent an email to confirm the registration within a few minutes to confirm that email address you gave is working. There will be a confirmation link in that email to confirm your account.
Once you have confirmed your account you can start by providing your CV and required information for providing the services.
You must provide information about your country, state, place of practice if you have, any governing bodies /councils you are registered with along with the registration numbers. Also mention which countries/regions you are allowed officially to provide your services. Please select your services by category/speciality/disease/condition and treatments to be able to be seen by the potential service users.

 

You provide us the information about your costs for services.
Once confirmed by the authorising team you will be able to provide services through electronic media to our users.
You must make sure that professional services are provided in a professional manner at appropriate time decided by the user.
You will need to do your calendar management indicating when will you be available to provide the service to the customer.
When a customer has decided to use your services, he/she will provide date and time selected from your calendar of availability and medium of communication when you must be available to provide the service.

 

We may record the conversation/service/history records for future improvements in our services for both users and providers.